Mrs Tanner contacted me to ask for help around her Year 9 class. There is a lot of stealing going on." She went on to explain that money had gone missing on numerous occasions and complaints from parents were beginning to become a regular occurrence. "I’m pretty sure I know who it is, but I can’t prove it" she said. Do you have any ideas what we could do? "Sure," I replied. "Let's try a circle." Mrs Tanner facilitated while I supported. Circles are a great way to address harm and conflict when the behaviour is impacting a group of people and it is especially effective when you don’t have a clear admission of responsibility. Because circles are not focused on a specific person’s actions which harmed another person or group and rather then are focused on the best interests of the group as a whole, they are really effective in situations where no one is taking responsibility. Mrs Tanner prepared the class by explaining in their weekly class meeting was going to take part in a “circle discussion” about the upset some students had about things going missing at school. She was to advise the students that they could choose to sit out of the circle if they wanted, but she really hoped that the whole class would take part. She explained the circle rules to her students so that they were clear about what to expect:
This is what happened. Mrs Tanner asked the students to "Circle Up" and introduced the circle topic and the talking piece. She then phrased the first question and passed the talking piece to her left. As the talking piece was passed around the circle, the students began to share how they felt about their possessions going missing and money being stolen. They expressed their hurt, their disappointment and how it undermined trust in each other, creating suspicion even of people who probably hadn't done anything wrong. As the students began talking about what they believed might lead to someone taking things from their friends, Mrs Tanner drew out comments from her more emotionally compassionate students about some children feeling "less than" and "having less than" their peers and how difficult this must be. The students conversations developed into a deep and meaningful conversation about how money and possessions didn't define whether you were popular or "good enough" in their eyes rather being trustworthy, reliable and loyal were characteristics they celebrated in their closest friends. Mrs Tanner chose this moment to take a short break for comfort. She asked the children to return in 10 minutes ready to address the last question of "what they could each do to reduce the likelihood of their things being taken in the future." When the class returned, the circle continued with each student asked to give examples of what they could do to reduce the likelihood of further stealing. Examples given ranged from "I could look after my own stuff better," to "I could be more watchful of my friends things for them too," to the most beautiful comment which came from a young 13 year old boy who said "I could make sure that my friends don't feel less than me just because they have less than me." There was more than one tear shed in the room that day and I don't mind telling you that some of them were mine. I followed up with Mrs Tanner six weeks later. Not one further incident of theft had occurred in that time.
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Emotional Explosions. Like wrestling a bag of wasps. What should you NOT do and What SHOULD you do? Ever heard yourself telling someone who is as mad as a bag of wasps to “calm down?” How did that go then? Yeah I thought so. Me too. As a seasoned social worker of 20 years I heard myself say this to a young person once. And yes, I got stung. Hard. Telling someone to calm down when they are clearly not in control of their emotions at that moment is like poking a bag of wasps, insulting their mother's, and then opening the bag! Not pretty, very noisy and someone always gets hurt! Telling someone what you want them to feel when they are clearly feeling something else is futile. This is because all behaviour, (whether it is inconvenient, convenient, pleasant or otherwise) is communication. And if you haven’t received the message (and shown that you have received the message) then the person trying to communicate with you will escalate the behaviour until the message is received. This is why ignoring your child’s inconvenient behaviour is just not effective. It will escalate it as they try to connect with you, or they will redirect it somewhere, sometime or to somebody else. So what can you do? Well it’s simple. To coin a catchphrase - "Say what you see". Don’t describe what you want them to feel, describe how they are actually feeling. Examples might be... “You are furious, I can see that, what can I do to help?” “You seem really angry with me, I’m sorry you’re feeling so mad.” “You are so disappointed about the party being cancelled, I know, I would feel that way too, but please don’t kick the back of the car seat.” You may have to repeat the displayed feeling several times but as you correctly identify their feeling the emotion dissipates a little each time, and as you match the newly reduced emotion with a different word, you are helping your child to connect feelings to words - you are teaching emotional literacy - a key skill for emotional regulation. Here's an example in helping a child who was picked last for the school footie team and appeared at their mother's car after school ready to kill dead things: “You are FURIOUS!!, something must have happened, tell me about it.” And then, “You are still SO mad, I can tell this is a really big deal for you.” And then, “You are angry, that is understandable, you must feel hurt by being picked last.” And then, “You are disappointed and feel left out and unimportant, and those are hard feelings. I get it. You will always be loved and included in our family.” This builds emotional regulation and intelligence skills where your child will start to recognise that the feeling they are experiencing is disappointment not anger, or hurt, not anger, or panic not anger. Anger is a pseudo-emotion. That is one we use to express other more complicated, vulnerable and difficult to express emotions. It is an easier emotion to express, it is effective in that it gets the attention of people and it communicates something is wrong. But it isn’t really the crux of the matter and if we are to really soothe and help our children solve their problems, we need to get to the crux of the matter. If you are interested in learning more about how to communicate restoratively and to effect better connection with your children, students or partner, reach out. We'd love to help. LJ Sayers is a restorative practitioner, trainer, mum, partner, mediocre saxophonist and excellent chocolate quality controller. We often see self care as an indulgence. But it really isn't. It's a routine and necessary practice to ensure the safety of our body, mind, and soul. Here are 7 simple self care tips that you can start to build into your daily routine to self care. Boundaries I know I go on and on and on about boundaries. But they are so important. Like next to oxygen itself important. Otherwise you will end up used, abused and burnt out. Set. Your. Boundaries. What do I mean by this? Plan your time realistically, schedule regular breaks, input joy and pleasure into those breaks (even if it is just one Fortnum and Mason Chocolate Macadamia Nut Cookie), don't over promise and under-deliver - (it's a serious motivation killer), and learn to say NO. Reflection Set time aside to check in with how you are feeling. You can use a simple form of restorative questions for this. What am I feeling? How is this affecting me? What do I need? How can I do this? Plan it or Let it Go If it is within your control - plan it. I use a simple frame to do this, (see below). If it is not within your control - Let it go! Recognise that Fear is the Shadow of Gratitude When we fear something it is most often because we have something of value that we don't want to lose. Turn it on it's head and shine a light on that shadow of fear by identifying what it is that you have that you fear losing. Then say thank you for being lucky enough to have that. The Gratitude Attitude. Build Routine This might mean getting up 30 minutes earlier to enjoy the first cup of tea of the day in peace and quiet. It might be a work out routine after work, or a 30 minute meditation before bed. It might even be to write a list of things you want to achieve the next day (but remember, don't over promise and under deliver - even to yourself!) Pay Attention to Negative Self Talk Monitor your self talk. We are prone to the negative self talk which is so subtle and insidious, but oh so dangerous at eroding our sense of value and worth. The "I can't", "I'll fail," "Who Do I think I am?" "What's the point?" language which over time translates into a sense of us not being enough. Don't do it. When you hear yourself saying negative things about yourself in your head, imagine you are saying it to your best friend. What would they say back to you? This is the advice you should listen to. Hug it Out This is a particular favourite of mine. I'm a hugger. And there is so much evidence out there that hugging calms the nervous system and helps us to co-regulate. Find someone to be your co-hugger, Covid bubbles permitting. (And always ask permission otherwise it's just not cool and quite possibly illegal). LJ Sayers is a restorative practitioner, trainer, mum, partner, mediocre saxophonist and excellent chocolate quality controller.
Leadership in Chaos: What does strong leadership look like in a crisis when no-one has the answers?3/7/2020 Let's face it, if the answer on to how to move back into schools safely, meeting the education and mental health needs of students, parents, and teachers was squirrelled away in the Principal's office, not one of us would think twice about creeping in there, full on ninja style, and stealing it. And we would probably find ourselves waiting in a (socially distanced) queue behind everyone else with the same desire for answers. But what if everyone is looking to you for answers and you don't have them? You wouldn't be the first school leader who found out what was happening in your school on the 6 o'clock news. That's not a comfortable place to be. Despite not having the answers to all the questions, there is still a need for School Leaders to lead in this journey of uncertainty and to do this in ways that are inclusive and build resilience. The first step in this journey is admitting that you don't have all the answers, but that you are doing everything you can to get the right information, and to share that fully with your staff, parents and where appropriate your students. But this is an unfolding situation and you have little idea of when or what you might be facing in the next peak. I travelled the Amazon river in my early thirties, and had a very sage guide called Julio who, when asked what sort of weather we should dress for that day, replied "all of it". And so we prepare. Be Prepared to Collaborate In preparation you must collaborate with the people you are leading. And not just to tell them what is happening, but to ask them where they are at right now, where their children, students, parents are at right now. What their biggest fears, worries, and wishes are going forward. And then you need to do the same with the parents, and with the children. They will all bring something different to the story, a different angle, a fresh perspective, a nugget of importance that might just be the key that opens the door to a way forward in meeting education needs alongside mental health needs. Needs Led It is tempting to diminish the need to do the ground work of mental and emotional health support in favour of getting back to basics with Maths and English, but we know from years of research that until a child feels safe and secure they cannot work on belonging and self worth. And that until they feel that they belong and are worthy, they will not have the confidence to take a risk to try something that realises their potential. Asking "What do you need from me going forward?" is a crucial question. This is not a promise to deliver outcomes, it is a question to understand needs. "Seek first to understand and then to be understood." as Stephen Covey: 7 Habits of Highly Effective People famously said. Hold Values Close Good leaders hold their values close at times of struggle. Get really clear on what these values are. Make sure you have buy in from your team. Make sure your parents, your staff, your children understand what they are. Is it safety? Is it life long learning? Is it safety and love? Is it striving for the best? Is it reaching your potential? Give Permission and Promote Accountability of Others and Themselves Good leaders also create safe spaces and permission to share needs and struggles. Now, most teachers, in fact most people, I talk to about the importance of permission do a little eye roll here. "Of course people have permission to speak openly!" they say. But do they really? Think about this. You can have the best model in the world which pushes a permission agenda encouraging you to talk openly about fears, anxieties, upsets and conflict, but if you don't cultivate this everyday, lead by example and hold others accountable when they don't protect the permission culture, you will not only completely ruin the permission, you will actually further dis-empower people to speak openly. I have seen this done with a throwaway comment made by a leader or about another staff member or pupil, denigrating them, dismissing them, or a decision they made. I have seen it done by colleagues and peers and it went unchecked by a leader. This creates fear. Fear to speak out and have your view respected, not just right now, while you stand in the room, but after you leave and are no longer there to defend yourself. And fear as a culture will create more shame and silence than you could ever imagine. Because those people watching and listening to you being denigrated or dismissed or eye-rolled at after you have left the room, will never have permission to speak their truth safely. Listen, Listen and Listen Good Leaders organise time to consult with everyone. To seek out the views of everyone, not just the talkers and the confident kids and parents. To find ways to hear what the less communicative students, parents and teachers think. Provide different ways to be heard, publicly, anonymously, verbally, in writing, through text, phone call, the means of soliciting the views of others are many and varied. Two ears one mouth. Enough said. Good Leaders Are Kind to Themselves This is by no means the least important. Good leaders know that they have to self care. They know that a burned out leader is as much use as a handbrake on a canoe. Take regular breaks, ensure you have a day when you aren't taking phone calls, writing contingency plans, measuring out 1 metre distanced desks or developing strategies for the toilet run. Whether you have a faith or not, keep one day sacred. For you. LJ Sayers is a restorative practitioner, trainer, mum, partner, mediocre saxophonist and excellent chocolate quality controller. Failure. The most scary and vulnerable place I have ever found myself is at the door of failure. And I've been there so many times. I've done a lot of belly button gazing over my 45 years, and for me this fear comes down to the simple (but so, so, complex) belief of "people will not love me if I fail." Where this comes from I am not sure, because I was never told this or shown this as a child, the messages I remember are all that I was enough as I was. And yet, here I am, 45 years old and still struggling with failure. But when you broach that subject with people who have succeeded, what they tell you is very interesting. Everyone is scared of failure. It is a horrible place to be, but it is in the learning to use it as a learning experience that you transform it into a check point in your journey rather than a full stop than your final destination. I often find myself standing in front of people, holding my breath, trying very hard not to say the words that I am feeling? These moments are laced with fear. Fear that I will burn my bridges, get my card marked, appear like a victim, appear like a bully, lose control, be wrong, be right, cry, stumble, say the wrong words, be laughed at, be ridiculed, be rejected, excluded, humiliated. The list goes on, and it is long! Our biggest challenge to speaking our truth is our belief that being vulnerable is weakness. Vulnerability, that moment when you put yourself out there with no safety net, risking judgement and rejection is not weakness, it is courage beyond belief. Practising that courage is painful. But there are boundaries you can work within to survive doing this hugely important but difficult work in yourself and with others.
LJ Sayers is a restorative practitioner, trainer & consultant, mum, partner, mediocre saxophonist and excellent chocolate quality controller.
In this case example from a primary school in Northern Ireland, Ms Creighton, shows how a problem solving circle can be used to harness the cooperation and collaboration of a group of children. The first skill I love about Ms Creighton's example is her self awareness that her feelings of irritation stem from her own needs being impacted and her recognition that the children's chatter was simply inconvenient at that point in time and that in other circumstances their engagement with each other would have been very convenient). Turning away from the blaming approach she engages her second restorative skill, the grace to invite the children in to solve the conflict of needs that they were in together, together. The noise in the class had risen several times and Ms Creighton was struggling to hear the children reading at the front of the class. She was feeling frustrated, distracted and more than just a little stressed. She could feel her anger rise. She checked her emotions and quickly asked herself three questions. "What do I need?", "Why do I need that?" and "What happens if I don't get it?" She took a deep breath and moved to the front of the class. She raised her voice slightly, smiling and said "Girls and boys! Let's circle up." Without any fuss, the children, all around 7 or 8 years old, shuffled forward and sat in a haphazard circle. All eyes on Ms Creighton, she said "I have a problem and I need your help." The kids gazed at her. She continued, "I love it when you talk about your work, but at the moment the noise in the room is so loud that I can't hear your friends reading to me and I need to be able to hear their reading so I know how they are doing. Can you help me solve this?" The children began to talk, one after the other moving clockwise around the circle. "We could put our fingers on our lips Ms." "We could whisper Ms." "We could put our heads down and go to sleep for a while Ms" (I love this kid - he is my kind of kid). Ms Creighton smiled and responded to each of the suggestions, "That's a good idea...that might work...not sure about that one but its a lovely fantasy isn't it? " Then she asked the children, "How will we know if our solution is working?" Again the children made suggestions. "You will be able to hear Ms Creighton...you won't have to ask us to circle up again... the room will be quieter..." "Excellent work boys and girls. Now one last thing, what can you all do to make sure this solution works?" One by one they all made a commitment to whisper or to be quiet. The class returned to their seats, and Ms Creighton returned to the front of the class and the children began reading again. The noise rose again, and with just a glance from Ms Creighton, a few children shushed their friends and the noise subsided again. LJ Sayers is a restorative practitioner, trainer, mum, partner, mediocre saxophonist and excellent chocolate quality controller. As we all begin to move towards our new normal in the school setting, teachers, children and parents, are all wondering how to manage the losses of Corona Virus and how to take forward the opportunities that have come from this experience.
Talking Circles are a great starting point. We have all experienced loss. For some of us it has been the loss of a friend or family member who has died because of the Virus and for some of us it has been a loss of connection with friends and family or the familiarity and security of our normal routine. For some of us it has been a loss of reprieve and distance from abusive family members whom we have had to stay in lock down with, or the loss of a predictable meal once a day at school. Being able to express these losses in a safe place will be a key starting point in beginning to restore a sense of understanding, of control and of safety. Circles give teachers, parents and children an opportunity to express these losses so that we can begin to connect with each other again and find our common interest in planning ways to look after each other and heal as we move forward. It is important to do this work before returning to the curriculum of schooling. Children, parents and teachers have all experienced an undermining of their feelings of security. And there still exists fear and uncertainty around the virus and if or how you might infect or be infected by one another. We know that when people are pre-occupied with their basic needs of safety and security, they cannot focus on engaging, problem solving or learning. Google Classrooms, Zoom Meetings and Microsoft Teams among other digital platforms have been used to engage in live ways with children, and whilst these are great ways to communicate from distance, we must remember that for many children and parents, smart phones and digital platforms are not accessible. Poverty, poor network coverage and digital know-how, all have an impact on how accessible these formats of communication are. So bear in mind that if you do choose to do a circle through online platforms before returning to the school room, take note of those children or parents who did not, or were unable to join and make sure you connect with them to ask the same questions, even if this means doing a "socially distanced" circle in the first week of a return to school. And don't forget your teachers, classroom assistants, and support staff. Some Guiding Principles
Here are some suggested questions, loosely based on the restorative script which will help guide your discussions.
Don't forget to highlight the Circle Agreements for everyone before beginning. There are many variations of these, but as a core set of agreements I like:
Stay safe, and take care of each other, LJ LJ Sayers is a restorative practitioner, trainer, mum, partner, mediocre saxophonist and excellent chocolate quality controller. |
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